1. Policy Brief and Purpose

At HEVANTRA Analytics Private Limited (“HEVANTRA”, “Us”, “We”, “Our”), protecting the privacy and confidentiality of personal information entrusted to us is a fundamental commitment—not merely a legal obligation.

This Privacy Policy (“Policy”) governs the collection, use, disclosure, and protection of personal data in connection with your use of our website https://hevantra.com (“Site”).

By accessing this Site and/or submitting information through it, you (“User”, “You”) acknowledge that you have read, understood, and consent to the practices described in this Policy.

As a specialist consulting organization delivering Health Economics and Outcomes Research (HEOR), Evidence Synthesis, Economic Modelling, Biostatistics, Real-World Evidence (RWE), Market Access, and Advanced Analytics services to clients globally, HEVANTRA operates at the intersection of science, data, and decision-making. We recognize that the trust placed in us by clients, partners, and stakeholders demands the highest standards of information governance, transparency, and accountability.

HEVANTRA reserves the right to amend or update this Policy at any time to reflect changes in legal requirements, business practices, or technological developments. The revised Policy will be published on the Site with an updated effective date. Your continued use of the Site following such changes constitutes your acceptance of the updated Policy.

We encourage you to review this Policy periodically.

For any questions or clarifications regarding this Policy, please contact: support@hevantra.com

2. Guidelines for the Appropriate Use of This Privacy Policy

2.1 Collection of Information

Personal Information

We collect personal information such as:

• Name
• Address
• Email Address
• Phone Number

This information is provided voluntarily by Users when submitting enquiries or engaging with our services.

Business Information

Business-related information is collected only when voluntarily provided by an authorized representative of the respective organization.

Non-Personal Information

We collect non-personal information including:

• Statistical browsing data
• Usage analytics
• Website interaction information

This helps us analyse trends, administer the Site, and improve our services.

Technical Data

Technical information may include:

• IP Address
• Browser Type
• Device Information
• Operating System

This data is collected through cookies and similar technologies to improve user experience.

Marketing & Communications Data

We may collect your preferences regarding:

• Marketing communications
• Newsletters
• Feedback
• Promotional messages

Professional Data

Where relevant, we may collect:

• Qualifications
• Employment History
• Professional Experience
• Other career-related information

HEVANTRA does not collect sensitive personal data such as health information or personal opinions unless specifically required by a client engagement and protected through appropriate contractual safeguards.

2.2 Methods of Data Collection

Direct Interactions

Personal data may be collected when you:

• Create an account
• Register on the website
• Subscribe to newsletters
• Complete contact forms
• Participate in surveys
• Submit feedback
• Participate in promotions or events
• Use HEVANTRA consulting services

Automated Technologies

When accessing our Site, we may automatically collect technical information using:

• Cookies
• Server Logs
• Similar Tracking Technologies

Session timeout and cookie durations are managed according to applicable data protection laws.

Third-Party Sources

We may obtain information from:

• Google Analytics
• Public Databases
• Professional Social Media Profiles
• Business Partners
• Organizations working on our behalf

2.3 Use of Information

The information collected may be used to:

• Personalize your website experience
• Improve our services
• Improve website content
• Respond to enquiries
• Provide customer support
• Send newsletters (with consent)
• Send marketing communications (with consent)
• Conduct research and analytics
• Process recruitment applications
• Comply with legal and contractual obligations

2.4 Cookies and Similar Technologies

Cookies help us:

• Remember user preferences
• Improve website functionality
• Analyse website traffic
• Enhance user experience

You may disable cookies through your browser settings. However, some website features may not function properly.

HEVANTRA uses cookies only for functional and analytical purposes and does not use cookies for intrusive advertising profiling.

2.5 Sharing of Information

HEVANTRA treats all client and user information as confidential.

Information may be shared with:

• Third-party service providers supporting business operations
• Regulatory authorities or law enforcement agencies where legally required
• Organizations jointly hosting events or activities with HEVANTRA

All such sharing occurs under strict confidentiality obligations.

HEVANTRA does not sell, rent, or commercially distribute personal information.

All third-party processors are required to comply with applicable data protection laws.

2.6 Data Protection Measures

HEVANTRA has implemented administrative, technical, and organizational safeguards including:

• HTTPS Encryption
• Encryption of Data at Rest
• Role-Based Access Controls
• Need-to-Know Access Principles
• Multi-Factor Authentication (where applicable)
• Secure Cloud Infrastructure
• Regular Security Monitoring
• Patch Management

While we implement robust security practices, no online system is completely secure.

In the event of a data breach, affected individuals will be notified in accordance with applicable legal requirements.

2.7 Data Protection Officer (DPO)

HEVANTRA has appointed a Data Protection Officer responsible for:

• Handling grievances
• Maintaining personal data inventories
• Reviewing privacy assessments
• Ensuring compliance with data protection laws

Contact

Email: dpo@hevantra.com

2.8 Disputes, Governing Law & Jurisdiction

All disputes relating to this Site shall be governed by the laws of India.

Exclusive jurisdiction shall lie with the competent courts in:

West Bengal, India

2.9 International Data Transfers

As a global consulting organization, HEVANTRA may transfer data outside your country.

For transfers outside the European Economic Area (EEA) or other regulated jurisdictions, HEVANTRA implements appropriate safeguards including:

• Standard Contractual Clauses
• Equivalent legally recognised protection mechanisms

2.10 Data Retention

Personal information is retained only as long as necessary for:

• Business purposes
• Legal compliance
• Contractual obligations
• Dispute resolution

Generally, personal data is retained for up to ten (10) years unless otherwise required.

Typical Retention Periods

• Contractual Records – Up to 7 Years
• Financial Records – As Required by Law
• Recruitment Records – Limited Recruitment Period
• Client Project Records – As Per Contractual Obligations

Anonymous and aggregated information may be retained indefinitely for research purposes.

2.11 Your Legal Rights

Subject to applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Requests may be sent to:

support@hevantra.com

Identity verification may be required.

HEVANTRA aims to respond within 30 days.

2.12 Third-Party Links

Our website may contain links to external websites.

HEVANTRA is not responsible for:

• Third-party privacy practices
• External website content

Users should review external privacy policies before sharing personal information.

2.13 Use of IP Address

HEVANTRA may record IP addresses for:

• Security
• Compliance
• Fraud Prevention
• Enforcement of applicable laws

2.14 Users in the European Economic Area (EEA)

EEA users have additional rights under the General Data Protection Regulation (GDPR).

Your Rights

• Access
• Rectification
• Deletion
• Restriction
• Portability
• Objection
• Withdraw Consent

To exercise these rights contact:

support@hevantra.com

HEVANTRA will respond within 30 days.

You also have the right to lodge a complaint with your local supervisory authority.

2.15 Liability Disclaimer

HEVANTRA cannot guarantee absolute security of information transmitted online.

Users share information at their own risk.

HEVANTRA is not responsible for:

• Information voluntarily shared with third parties
• Data breaches beyond reasonable control
• Privacy practices of external websites

3. Compliance and Disciplinary Consequences

All employees, directors, consultants, contractors, and suppliers must comply with this Privacy Policy.

Violations may result in:

• Formal Warning
• Mandatory Privacy Training
• Suspension of System Access
• Termination of Employment
• Termination or Non-Renewal of Contracts

HEVANTRA may monitor corporate systems to ensure compliance with applicable laws.

4. Contact Us

For questions regarding this Privacy Policy, contact:

HEVANTRA Analytics Private Limited

Email: support@hevantra.com

Website: https://hevantra.com

Address:

BL-84, 1-FR, E3-398, Joth Sibrampur
South 24 Parganas
West Bengal – 700141
India

Data Protection Officer (DPO)

Email: dpo@hevantra.com

Security Concerns

For cybersecurity incidents or data breach reporting:

Email: support@hevantra.com

HEVANTRA will respond to all requests within a reasonable timeframe and in accordance with applicable legal and contractual obligations.